Privacy Policy

Fresh Start Health Coaching (“Company,” “we,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy governs your access to and use of www.freshstarthealthcoaching.com, including any content, functionality, and services offered on or through www.freshstarthealthcoaching.com (the “Website”), whether as a guest or a registered user.

When accessing the Website, the Company will collect certain information about you, both automatically and through voluntary actions you may take during your visit. This policy applies to information we collect on the Website and in email, text, or other electronic messages between you and the Website.

Please read the Privacy Policy carefully before using the Website. By using the Website or by clicking to accept or agree to the Terms of Use, you accept and agree to be bound by this Privacy Policy. If you do not agree with the Privacy Policy, you must not access or use the Website.

Children Under The Age Of 13

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, do not provide any information on this Website. If we learn that we have collected personal information from a child under 13, we will delete that information. If you believe we have information about a child under 13, please contact us at info@freshstarthealthcoaching.com.

Information We Collect About You

When you access the Website, the Company may collect and process two types of information:

Information You Provide: This includes data you provide by filling out forms on the Website, communicating with us via contact forms, responding to surveys, or making a purchase. We use the information to deliver the requested product or service, improve our services, and provide you with offers or promotions.
Information Collected Automatically: As you navigate the Website, we may use automatic data collection technologies (such as Google Analytics) to gather information about your browsing activities and patterns, including your IP address, device type, and operating system. This data is used to enhance the Website's performance and user experience.

Use of Cookies and Pixels

Our Website uses cookies and similar technologies to track browsing activity and collect information about how the Website is used. This includes server logs, cookies, and social media pixels. Cookies help us understand traffic patterns and improve the user experience. You can control cookie settings through your browser.

Third-Party Use of Cookies

Third-party advertisers, ad networks, or service providers may use cookies, web beacons, or other tracking technologies to collect information about you when you use the Website. We do not control third-party tracking technologies or how they may be used.

Email Information

If you communicate with us via email, we may retain the content of your messages along with your email address and our responses. We provide the same privacy protection for these communications as we do for information collected online or through other means.

Email Policies

We are committed to keeping your email address confidential and will not sell, rent, or lease our email subscription lists to third parties. You can unsubscribe from email communications at any time by clicking the "unsubscribe" link at the bottom of any email from us.

How and Why We Collect Information

We collect information to record and support your participation in the activities you select. When you register for a service, purchase a product, or download resources, we collect your information to facilitate these transactions and keep you informed about related products or services.

Disclosure of Your Information

As a general rule, we do not sell, rent, or otherwise transfer any information collected from you unless it is necessary for business operations or as required by law. We may disclose your information to service providers, legal entities, or successors in the event of business restructuring. Additionally, we may release information if legally required to do so, or to protect our legal rights.

How We Protect Your Information

We employ industry-standard security measures to protect your data from unauthorized access or disclosure. All data transmitted on the Website is encrypted using Secure Sockets Layer (SSL). However, please note that email communication is not entirely secure, and we encourage you to avoid sending sensitive information via email.

Policy Changes

We may update this Privacy Policy as needed, and any changes will be posted on this page. If significant changes are made, we will notify users via email or a notice on the Website. The most recent version of the Privacy Policy is reflected by the date at the bottom of this page.

Visitors' Rights under BC’s Personal Information Protection Act (PIPA)

As a British Columbia-based entity, Fresh Start Health Coaching complies with British Columbia's Personal Information Protection Act (PIPA), which governs the collection, use, and disclosure of personal information. Under PIPA, you have the right to:

Access the personal information we hold about you.
Request correction of any personal information we hold that is inaccurate.
Withdraw consent to the collection or use of your personal information at any time.

If you wish to exercise these rights or have any concerns about our handling of your personal information, please contact us at info@freshstarthealthcoaching.com.

GDPR Rights for EU Visitors

If you are within the European Union, you are entitled to certain rights under the General Data Protection Regulation (GDPR). These rights include the right to access, rectify, erase, or restrict the processing of your personal data, as well as the right to data portability and the right to withdraw consent at any time.

Contact Us

If you have any questions or concerns about this Privacy Policy or or comments regarding this Disclaimer at info@freshstarthealthcoaching.com.